Patron Troubleshooting

Are you a patron having issues with patron locked pages (The Mod List [Patron Edition], Weekly/Daily Changelogs)? See below for known problems/solutions:

ProblemSolution
Can’t access any patron locked content Mod List/Changelog, getting an access denied type of error.

Common errors include:
• The server could not verify that you are authorized to access the URL requested. You either supplied the wrong credentials (e.g. a bad password), or your browser doesn’t understand how to supply the credentials required.
• Access to scarletsrealm.com has been denied. You are not authorized to view this page.

→ Clear your browser cache.
→ Try another browser.
→ Make sure you confirmed your email on Patreon.
→ Confirm that your patreon email matches the info in your wordpress profile.

Asked to re-enter payment info after clicking the Unlock With Patreon button.→ Close the Payment Details page, login to Patreon, then try again.

This can happen after clearing your browser cache without logging into Patreon first.

If none of the above solutions works for you (or you need help with them), please message me immediately on discord (username: queen.scarlet) and we’ll get it sorted out.

If you’re experiencing an issue NOT listed above, please fill out the form below.

Scarlet's Realm